Speed up service and provide consistent service with kiosks
Providing efficient solutions to the hospitality, retail, attractions and healthcare industries, including cashless environments, SelfService can help your business increase order numbers and basket values with a near effortless system.
Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff, streamlining your processes and speeding up service.
Consistent, reliable service, every time
The user-friendly experience and streamlined customer journey makes placing orders easier than ever for your customers, with payments being completed at the kiosk.
For those businesses utilising the full EPoS ecosystem, SelfService mirrors the TouchTakeaway, ByTable and ByRetail webshops, meaning all updates to products, prices and promotions are automated across every channel.
Careful placement of the kiosk can reduce queues and overcrowding at the counter, especially when combined with CollectionPoint digital signage. SelfService is versatile and can be used on wall-mounted touchscreens where floor space is a premium. Alternatively, table mounted tablets provide table service without even needing to leave the seat.
Easy to navigate product pages and individual items can have an extended, detailed description, price and a larger picture before they are added to the basket.
Pair Self Service with CollectionPoint so that the customer’s ticket number is immediately displayed on a digital screen once their order has been placed at the kiosk.
Allergen ingredient details are displayed on each product page so that customers are informed without asking a member of staff.
From the basket, the user can quickly add additional or subtract portions at the tap of a button.
Once an order is made a receipt is printed for the customer at the kiosk with a ticket number.
Offer the choice of payment at the TouchPoint till or at the Self Service kiosk. It accepts credit / debit card, contactless and mobile payments.
Utilise the screen saver to promote new products, best-sellers, time-sensitive offers or upcoming events.
Choose the zoom level to configure one or two column displays for product selection within the kiosks.
Automate menu changes
Want to switch from a breakfast to lunch menu? No problem – automate the change to avoid confusion.
Have Your Own App
Take more orders using less resources. On average, customers placing an order via a SelfService kiosk will spend 10% more than those ordering at a traditional till.
Within the system, you’re able to set default product options. Whether that’s ‘large’ meals as standard, configuring deals, creating mix and match promotions, or placing your most profitable items at the top of categories, encouraging higher basket values.
Enhance your customers’ experience further by offering advanced ordering options to customise their selection – great for hospitality guests with allergies and picky eaters!