CollectionPoint displays in-progress orders, software that will keep the waiting area organised by allowing customers to view their order status.
CollectionPoint displays open orders on a screen or monitor directly from the TouchPoint till, so that customers can take a seat and keep an eye on their order’s progress in the queue. When an order is ready to collect, an attention grabbing animation for the corresponding ticket will pop-up on the screen along with an audio announcement to notify the relevant customer that their order is ready for collection. A simple solution to a common crowding problem.
CollectionPoint is customisable and can be branded to match the venue’s interior design. It’s design features also provide an opportunity for advertising space on a display that customers will be fully engaged in for a number of minutes, maximising the potential for promotions and the possibility of additional advertiser revenue.
Whether it is for restaurants, attraction parks, warehouse stores or waiting rooms, CollectionPoint can provide a simple yet professional way of notifying customers where their ticket is in a queue, the current average waiting time and when their ticket is called.
For those times when customers cannot wait within view of the screen to track their order progress, CollectionPoint features an online progress tracker for orders. This feature allows for congestion around the collection point to be reduced if necessary.
CollectionPoint is also fully integrated with TouchKitchen (kitchen video available on iOS, Windows and Android), to allow the chef to notify completed orders direct from the kitchen.
Also see...

ICRTouch TouchTopup
Enhance your customer experience with a TouchTopUp Pre-Paid Cashless Card Solution TouchTopUp is a fully integrated pre-paid cashless card system providing proven benefits in both the public and private sectors, including clients in education, healthcare, leisure, corporate and retail acrossRead more

ICRTouch TouchTakeaway
TouchTakeaway is an online ordering platform for any kind of takeaway, from a single mobile kitchen in a remote location to a chain of fast food restaurants. Installation and management couldn’t be simpler; not only do ICRTouch provide secure, premium web hosting for everyRead more

ICRTouch TouchMenu
Flexible Digital Signage with TouchMenu Replace your static, fixed menu displays with TouchMenu, the virtual menu board presented on a large screen display. TouchMenu delivers flexibility, stunning graphics and smooth transitions and is the perfect EPoS partner to complement your EPoS system. ICRTouch has over 30 years ofRead more

ICRTouch TouchKitchen
Transforming cafes and restaurants ICRTouch’s TouchKitchen EPoS software transforms the way cafe and restaurant food orders are processed. From steak and chips to mushroom risotto, a diner’s choice is displayed on a screen in the kitchen, eliminating the need for paper andRead more

ICRTouch PocketTouch
The paper-free way to take food and drinks orders ICRTouch’s PocketTouch is the professional paper-free way to take food and drinks orders. This revolutionary EpoS software for hand-held devices has been designed and developed specifically for the hospitality and catering industry. At the touchRead more

ICRTouch TouchOfficeWeb
Try it for yourself www.touchoffice.net User: demo Pass: demo Reach new heights with TouchOffice Web EPoS System TouchOffice Web is a Cloud-based version of ICRTouch’s popular TouchOffice EPoS back office software. With this powerful web-based EPoS system, any time, anywhere in the world,Read more
