Lusty Glaze Beach, the sun sets on old technology
– Case Study
Lusty Glaze Beach take on the latest EPOS hardware and software to streamline their events.
Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.
Renowned for hosting exclusive weddings and private events, Lusty Glaze Beach offers a breathtaking coastal setting ideal for creating unforgettable memories. With private beach access and bespoke packages, the venue allows guests to celebrate in a unique and intimate environment where Cornwall’s natural beauty enhances every moment.
This summer, Lusty Glaze Beach embarked on a technological journey, becoming one of our pilot sites for ICRTouch’s new software offering. We introduced over 20 Dojo Pocket devices running the new TouchPoint lite software alongside three Oxhoo EVOQ terminals running TouchPoint software. These devices, integrated with Dojo’s pay-at-table and pay-at-counter solutions, have revolutionised the payment experience at the venue. The lightweight yet robust TouchPoint lite software has proven to be the perfect fit, especially during large-scale events on the beach like the Sundowner Sessions and the Beach Rugby Tournament, where reliable, mobile payment processing is crucial.
TouchPoint lite
EPoS that’s lightweight on hardware but heavyweight on features
The robust reliability you’d expect from TouchPoint, in a powerful, portable EPoS solution. TouchPoint lite is built for purpose with lightweight hardware in mind to give businesses of all shapes and sizes a streamlined, flexible option that’s not only easy to set up, but also easy to use.
20 devices supporting TouchPoint lite ready for action at Lusty Glaze Beach events
TouchPoint
Bespoke EPoS with countless features and flexibility
ICRTouch’s flagship software, TouchPoint, has been developed over the past 20+ years and provides an effortless EPoS solution to meet the needs of any business. Built to be robust and reliable, its intuitive interface is easy to use, helping you quickly improve efficiency and productivity.
TouchPoint on Oxhoo EVOQ terminals
TouchKitchen
Interactive kitchen management display
Revolutionise the way food orders are processed with TouchKitchen, the intuitive kitchen order management solution. From starters through to dessert, customer orders are organised neatly, and clearly displayed on a screen within the kitchen for easy order management, with no need for paper and print outs.
TouchKitchen ensures food orders go straight to the kitchen
Integrated payments with Dojo
Take seamless payments with Dojo
Connect your EPOS seamlessly in the cloud – so totals are automatically pushed to your card machine.
That means goodbye miskeying mistakes. Hello faster transactions and rapid cashing up – perfect for busy businesses.
Integrated payments from Dojo streamline transactions with less errors
Big on reporting
The deployment also included TouchOfficeWeb+ for real-time, comprehensive reporting, enabling Lusty Glaze to manage and monitor their sales with precision.
Local support
Previously dependent on a supplier offering no on-site support, a critical gap for a venue regularly hosting large-scale events, the transition to Cornish EPOS & IT Services Ltd marked a significant leap forward for Lusty Glaze Beach.
The switch brought invaluable local expertise and hands-on support, significantly enhancing operational efficiency, resolving previous issues and ensuring visitors enjoy uninterrupted service during their visits.
ICRTouch, Dojo and Oxhoo on the beach
With ICRTouch, Dojo and Oxhoo solutions empowering Lusty Glaze to elevate the guest experience, every transaction is as smooth and stress-free as the breathtaking sunsets that make this beach destination unique.
TouchPoint lite – Lightweight on hardware, heavyweight on features
We look forward to seeing ICRTouch’ sTouchPoint lite pop up at more events in the future.
Learn more about TouchPoint lite
If you would like some more information about TouchPoint lite, please contact us.
