Keep Mobile. For A Better Customer Experience
PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held software solution has been designed and developed specifically for the hospitality and catering industries.
Serve More Efficiently Everyone’s Happy
PocketTouch allows waiting staff to take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer.
Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. Service is faster and there’s quicker table turnaround.
You want to seat as many parties per meal service as possible. With PocketTouch your customers aren’t left waiting for their order to be sent through to the kitchen. Getting the order right first time is another essential part of customer turnaround, minimising the risk of mistake with digital tickets reduces the chance of orders being sent back to the kitchen. When it comes to paying the bill, servers can take payments and complete checks right at the table, saving valuable time and freeing the table for your next customers.
Multi-Level Floor Plan
PocketTouch offers easy to navigate precision control of its floor plan.
Assign names to tables, so the waiting staff can provide a personal level of customer service.
Highlight a table to see its current status, including table open/closed, total, items, and if the bill has been printed.
The multi-level floorplan enables the customer to sit wherever they like and be found by the waiting staff, even if it’s in the beer garden.
Graphical Table Plan
Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.
Live Table Plan
Lets waiting staff see the status of any table at a glance.
Custom Table Text
Custom table text can be used for easy identification of guests.
Product button colours match TouchPoint to help when swapping between the till and handheld.
Gestures For Quick Item Amendment
Quickly ‘add one’ or remove a product by swiping the item in the sale window.
Kitchen And Bar Printing
Sends the order straight to the kitchen or bar, saving time and staff spend more time with the customers.
Enter tab order number (instead of tables).
Auto Open Floorplan
To minimise key presses PocketTouch can be configured to open the floorplan as soon as the clerk signs on.
Fix Floorplan To Area
Devices used in a specific seating area can be set to open the floorplan at the corresponding level.
Prints The Bill From The Table
Print the bill from PocketTouch at the table or any seating area.
Preset & Custom Messages
Preset messages can help staff quickly add additional instructions or important allergy info to an order. Create custom messages on-the-fly for less common requests.
PocketTouch will notify waiting staff of low stock items, so that the order can be resolved first time, at the table.
Prompt Staff With Choice Options
The PocketTouch can auto prompt staff with meal options or with prompts to upsell during the sale.
Compatible with iOS, Windows or Android devices.