Business Management Software
Real time and historical sales reports at your fingertips. TouchOffice Web provides complete control over your business from anywhere. Stock, staff, pricing and programming; TouchOffice Web gives you control over it all.
Multi-Site With Head Office Level
Supports single tills at a single site, to multiple tills at multiple sites controlled by a centralised head office. Expand as you grow.
The language of the button text, identifiers and labels used within the interface can be changed to suit different users.
Custom Trading Times
Trading times for each site can be configured so the dashboard and reports reflect the daily start and end times that a business is operating.
For global businesses, TouchOffice Web reflects the appropriate locales and currencies.
TouchOffice Web presents information in easy-to-analyse graphs and charts, giving you the power to drill down into specific data instantly. Export your data into .xls or .pdf at the click of a button.
Make Real-Time Decisions
TouchOffice Web gives you instant access to specific real-time sales data. All data is pushed into graphs and charts, allowing you to easily spot and identify trends or patterns and react.
Create historical reports to get deep insights to sales, staff performance over time. Track, compare and contrast your historical data easily day-by-day, year-by-year and drill down into specifics.
Make live program changes across your entire estate, or schedule for a particular date. Adjust pricing, promotions and products and your TouchPoint touch screen tills will update.
All programming can be performed live, or set on a schedule to take place in the future such as the start of the month.
Product Set Up
Add and remove products, with complete control over the configuration. From product name and price to whether it prompts for age verification, or whether it contains allergens.
Change prices remotely at one site or across all sites. For instant promotions, or schedule for the next month’s pricing.
Add a duplicate product with the exact same configuration with the Clone Product feature, so similar products can be added quickly and easily.
Create and edit promotions remotely, such as Mix and Match offers and Set Menus.
Make remote changes to your TouchPoint keyboard layouts. Add new products to the screen, and move or remove products that have already been created.
Set-up new staff and edit which features each operator can use.
Real-time and historical data analysis helps you make informed decisions.
All TouchPoint till operations are processed in real-time, giving you instant feedback on performance for the day.
Analyse trends with over 100 reports that inform you about every aspect of your business, review at Site, Site Group, or Head Office level.
Product Sales Trends
See the best selling products, to help you manage stock levels and products lines.
Custom tags can be added to each product, this means you can group products together and filter reports to suit your needs.
Staff Time & Attendance
Report on Time and Attendance to help with payroll, accurately records clock in and out times. Easily adjust for those that have forgotten to clock out at the end of the shift.
See who is performing well, and keep any eye on which buttons are being pushed to catch training issues as they happen.
Analyse loyalty customer spending habits and check your outstanding liability for deffered discounts.
Review Profit Margins
The system automatically calculates your average cost prices, and compares to your selling price to show you your profit margins.
Monitor Staff Operations
Keep an eye on tell tale signs of internal theft, such as excessive use of refunds, item corrections, and cancelled sales.
Each sale is uploaded along with a digital copy of the receipt so that you can see exactly which items have been sold and at what price.
Full Journal Audit Trail
Investigate potential issues remotely using the full audit trail from each TouchPoint till, without tipping off staff.
Compatible CCTV systems allow the audit trail to be overlaid on the CCTV image so that you can monitor who is performing each operation.
Create Supplier Orders
Create supplier stock orders with a choice of using cases or individual units, streamlining the order process.
Book In Deliveries
When a delivery of stock arrives from a supplier, the original order can be ‘booked in’ to update stock levels. If an order wasn’t created, on-the-fly deliveries can be created too.
Stock Takes And Adjustments
Use a product stock list during a stock take to update stock levels, or use the ins and outs feature to make a stock adjustment on a per product basis.
Once a stock take or adjustment has been performed, use the Stock Variance feature to see which product lines had missing or unaccounted for stock.
Wastages And Returns
Wasted and returned items can be recorded to remove stock without affecting sales totals. A wastage reason is also recorded as a reference to what happened to the stock.
If you use a warehouse or shared stock pool, stock can be transferred from one branch to another.
Recipes allow the right amount of stock to be taken from parent products when selling an item that is made up from several components, such as cocktails.
Upgrade to TouchOffice Web+ and get more features.
Integration – Labour Management
Integrates with labour management software so you can analyse peak trading times and staff rotas. (Talk to your ICRTouch Partner for more information.)
Integration – Accounts Packages
Sale totals and money tendered are automatically sent to Accounts Packages.
TouchStock – Handheld
Handheld scanner that quickly and easily can perform stock takes, create orders and book in deliveries, manage wastages or use instore to lookup product prices and stock availability.
Create discount vouchers for one off or multi-use promotions. Control the promotion event with custom start and expiry dates.
TouchOffice Web gives you the insights to make informed decisions for your business. See what’s really selling and at what price, who your most effective staff are, when your peak sales periods are, and over 100 more reports to delve into.
ICRTouch software links with HMRC-recognised accounts packages Xero, Quickbooks and Sage50. Sales information is sent from TouchOffice Web+ to HMRC digitally, making tax easy, reducing administration and minimising human error.